Privacy Policy

Last updated: August 2026

Gia Hair Salon ("we", "us", "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your personal information when you visit or use our website, book an appointment, purchase products or contact us.

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1. Who we are

Gia Hair Salon
55 Streatham Hill
London
SW2 4TS

Email: customerservice@giashairsalon.com
Telephone: +44 7562343197

Website: www.giashairsalon.com

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2. Information we collect

We may collect personal information when you:

• Book an appointment

• Purchase hair or other products through our website

• Contact us by email, telephone or through our website

• Sign up to receive marketing communications

• Use or browse our website

This information may include:

• Your name

• Email address

• Telephone number

• Billing and delivery address

• Appointment details

• Order information

• Payment-related information

• Any information you choose to provide when contacting us

We only request information that is reasonably necessary to provide our services, process your orders or respond to your enquiries.

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3. How we use your information

We may use your information to:

• Process and manage appointments

• Process and deliver orders

• Take payments

• Communicate with you about appointments or orders

• Respond to enquiries

• Provide customer service

• Improve our website, products and services

• Send marketing communications where you have provided appropriate consent

• Meet our legal and regulatory obligations

• Prevent fraud or misuse of our website

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4. Website and payments

Our website is hosted through Wix. Wix may process information on our behalf when you use our website, submit information or make a purchase.

Payments may also be processed through third-party payment providers. We do not intend to store your full payment card details ourselves.

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5. Cookies

Our website may use cookies and similar technologies to help the website function, understand how visitors use the website and improve your browsing experience.

Some cookies may be provided by third-party services used on our website.

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings.

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6. Sharing your information

We may share your information with trusted third parties where necessary to operate our business, including:

• Website and hosting providers

• Payment providers

• Booking and appointment platforms

• Delivery and courier providers

• Website analytics providers

• Professional advisers where necessary

• Government authorities or law enforcement where legally required

We do not sell your personal information to third parties.

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7. How long we keep your information

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.

Different types of information may be retained for different periods.

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8. Your rights

Under UK data protection law, you may have rights including:

• Requesting access to the personal information we hold about you

• Asking us to correct inaccurate information

• Asking us to delete your information in certain circumstances

• Asking us to restrict how we use your information

• Objecting to certain uses of your information

• Withdrawing consent where we rely on consent

• Requesting a copy of certain information in a portable format

To exercise your rights, please contact us using the details below.

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9. Contact us

If you have any questions about this Privacy Policy or how we use your information, please contact:

Gia Hair Salon
55 Streatham Hill
London
SW2 4TS

Email: customerservice@giashairsalon.com
Telephone: +44 7562343197

If you are unhappy with how we have handled your personal information, you also have the right to complain to the UK's Information Commissioner's Office (ICO).

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10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal obligations.

Any updated version will be published on this page with a revised "Last updated" date.