Question 1

How long do the bundles last?

Accepted Answer

With proper care and maintenance, our bundles can last 1 - 3 years or longer.

Question 2

Can the hair be dyed or bleached?

Accepted Answer

Yes. The hair can be professionally colored, bleached, and toned. We recommend using a licensed stylist to achieve the best results.

Question 3

Can I use heat on the hair?

Accepted Answer

For a natural full look, we recommend:

2 - 3 bundles for lengths up to 18”
3 bundles for lengths 20”- 24”
4 bundles for lengths 26” and longer

Question 4

Will the hair shed?

Accepted Answer

Minimal shedding is normal. Proper care and avoiding cutting the wefts can help minimize shedding.

Question 5

How should I wash my bundles?

Accepted Answer

Wash the hair with a sulfate-free shampoo and moisturizing conditioner. Allow the hair to air dry whenever possible.

Question 6

Can the bundles be reused?

Accepted Answer

Yes. Our bundles are designed for multiple installs when properly maintained.

Question 7

Do the bundles tangle?

Accepted Answer

Like natural hair, bundles may tangle if not cared for properly. Regular washing, conditioning, and detangling will help keep the hair manageable.

Question 8

How should I store my bundles?

Accepted Answer

Store the hair in a cool, dry place. Keep it in a satin bag or original packaging when not in use to preserve its quality.

Question 9

Are the bundles true to length?

Accepted Answer

Yes. All bundles are measured accurately and quality-checked before shipping.

Question 10

How long does shipping take?

Accepted Answer

Shipping times vary depending on your location and selected shipping method. Tracking information will be provided once your order has been dispatched.

Question 11

Can I return or exchange my order?

Accepted Answer

Due to hygiene reasons, hair products can only be returned or exchanged if they are unused, unopened, and in their original condition. Please refer to our Return Policy for full details.

FAQ'S

Hair FAQ's